Privacy Policy
Effective Date: October 23, 2025
Last Updated: October 23, 2025
Resilient Foundations (“Resilient Foundations,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information through our websites, including https://resilientfoundations.com, our online courses, consulting programs, and related services (collectively, the “Services”).
This Privacy Policy applies when we act as a data controller for the personal information we collect directly, and as a data processor when processing information on behalf of our clients.
If you have questions or concerns, contact us at rebeccaplantz@gmail.com.
1. Information We Collect
We collect personal and non-personal information in several ways.
Information You Provide to Us
Account and contact data: Name, email address, phone number, company name, and login credentials (if applicable).
Payment data: Billing address and payment details. We use third-party payment processors (such as Stripe or PayPal) and do not store your credit card information.
Communication data: When you contact us via email, forms, or messages, we collect the content of your communications.
Client and participant information: When you engage in consulting, coaching, or online programs, we may collect data related to your goals, preferences, and business context to deliver services effectively.
Information Collected Automatically
When you use our website or Services, we automatically collect:
IP address, browser type, operating system, referring URLs, pages viewed, and time spent on site.
Device identifiers and approximate geographic location.
Cookies, pixels, and similar tracking technologies (see Section 8).
Information from Third Parties
We may receive limited information from:
Payment processors or financial service providers to complete transactions.
Analytics and marketing platforms (e.g., Google Analytics, Meta, LinkedIn).
Publicly available sources or your social media interactions with our brand.
2. How We Use Information
We use personal information for legitimate business purposes, including to:
Provide, operate, and improve our Services.
Process and fulfill orders, subscriptions, and payments.
Respond to inquiries, provide customer support, and deliver requested materials.
Send administrative messages, updates, and marketing communications (you can unsubscribe anytime).
Personalize your experience and content.
Prevent fraud, enforce agreements, and comply with legal obligations.
We may combine data collected through different channels for these purposes.
3. How We Share Information
We do not sell your personal information. We may share it only as described below:
Service Providers: With trusted vendors who assist with hosting, analytics, payment processing, email delivery, or marketing automation.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
Legal Requirements: When disclosure is required by law, subpoena, or court order.
Client-Directed Processing: When acting as a data processor for clients, we process information solely under their instructions.
With Consent: When you have given us specific authorization.
4. Data Retention
We retain personal data for as long as necessary to:
Fulfill the purposes described in this policy,
Comply with our legal obligations,
Resolve disputes, and
Enforce agreements.
We may anonymize and retain non-personal data indefinitely for analytics and business intelligence.
5. Security
We use reasonable technical and organizational safeguards to protect personal data against unauthorized access, use, or disclosure. Despite these measures, no online system is completely secure, and we cannot guarantee absolute protection.
6. International Transfers
Resilient Foundations is based in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place when required by applicable law.
7. Your Rights
Depending on where you live, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict processing.
Request data portability.
Withdraw consent for marketing communications.
If you wish to exercise any of these rights, please contact rebeccaplantz@gmail.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you signed in,
Understand usage patterns,
Improve website performance, and
Deliver relevant advertising.
You can modify or disable cookies through your browser settings, but some Services may not function properly without them.
We currently do not respond to “Do Not Track” signals.
9. Marketing Communications
If you subscribe to newsletters or updates:
We will send emails or messages related to offers, events, or new products.
You may unsubscribe at any time using the link in our emails or by contacting us directly.
10. Children’s Privacy
Our Services are not intended for children under 18, and we do not knowingly collect information from them. If you believe a child has provided personal data, contact us immediately so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services after such changes means you accept the revised policy.
12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact:
Resilient Foundations
Email: rebeccaplantz@gmail.com
Website: https://resilientfoundations.com
Address: Phoenix, Arizona, USA